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After-sales Service

(一)7 days to return goods without payment(please give us your po with dongguan ruitian electrical technology co.,ltd signature and seal.)

1.we promise tha customers can return or exchange goods within 7 days from the date of receipt of the goods with complete and accurate packaging.as the goods is accepted more than 7 days,we will not accept the return.
2.if you have some problems on after-sales service,please do not hesitate to contact us by mob:86-13712287049,the phone can be called for 24 hours.
3.if the return and repair caused by customer,you will pay for the shippment. if the return and repair caused by dongguan ruitian electrical technology co.,ltd,we will pay for the shippment.

(二)the products which are not suitable for 7 days to return without payment

1.customized products
2. goods that are not refundable according to the nature of the goods and confirmed by the customer at the time of purchase.
3. non stock goods and some products which have the label of non- return policy

(三)1 year warranty

we have a one year warranty as the date of receipt of our machine,we promise that oue machine can use in generally condition for 360days without trouble.if the machine have any problems,we will repair it without payment.
the following conditions will not be applicable to the warranty:

1.damage caused by force majeure
2.improper operation by customer
3.damage caused by the dismantling or maintenance of a maintainer who is not authorized by dongguan ruitian electrical technology co.,ltd
4. damage caused by not purchasing the original parts and accessory products from dongguan ruitian electrical technology co.,ltd
5.consumable products and accessories and non repairable products